Healthcare employee satisfaction is directly related to many vital factors, such as patient satisfaction, nurse turnover, nurse burnout, and so on. All of these factors determine the quality of health care and the financial results of a hospital. That's why this issue is in the spotlight, and healthcare leaders are coming up with new ideas to improve the satisfaction of doctors and nurses with their job. In this article, I will discuss how a hospital can improve their employee satisfaction. But to know that we should know about the issues which have a negative impact on employee satisfaction in healthcare facilities.
Positive incentives are extremely important to keep employees motivated. Especially in the health sector, where employee motivation is essential, positive incentives can be game-changing. Everyone agrees that incentive motivates physicians to improve their performance and outcomes.
We all know that the healthcare industry is very different from other industries when it comes to objectives. Well, there is a common ground, achieving customer satisfaction is one of the main goals in all sectors. In the case of healthcare organizations, it is patient satisfaction what matters most. Healthcare providers understand that patients are customers and that if they are satisfied, their business will grow.
According to the last population estimation available, the number of Millennials in the USA is about 71 million. The millennial generation is expected to outpace the baby boomer population in the next year(2019).
The concept of employee recognition is well established nowadays. Almost all mid and large-scale organizations are running employee recognition programs to create a positive, productive, and innovative organizational climate.
Patient feedback surveys are the most effective and reliable way of gathering information about the healthcare quality. Over the last 20 years, patient satisfaction surveys have attracted increasing attention as essential sources of information.
"Employees who report receiving recognition and praise within the last seven days show increased productivity, get higher scores from customers, and have better safety records. They're just more engaged at work."– Tom Ruth
If you want to properly resolve the issue of employee satisfaction by putting together a team and focusing on how to give employee recognition, you should do the following things.
People who feel appreciated end up experiencing more self-worth and their ability to contribute to the company. The result is a happier and more productive employee. Recognition encourages employees to become more loyal to the organization and focused on their duty. Automated recognition system helps organizations to run their appreciation or recognition programs in an effective manner.
Today's workforce has changed and the transformation is expected to continue with the growth of the millennial generation. This generation of workforce demands recognition more than ever. As a result, recognizing and rewarding employees has become an intimate part of every corporate culture. But for many companies especially for bigger ones, maintaining employee recognition programs is not easy.
According to Wikipedia, Employee engagement is a property of the relationship between an organization and its employees. An "engaged employee" is one who is fully absorbed by and enthusiastic about their work and so takes positive action to further the organization's reputation and interests.